Issue Tracker
Capture and link issues to impacted parts of your material flow
Over dependency on manual efforts and siloed knowledge in issue tracking is time-consuming, and expensive for teams. Automate incident management with StrataFlows’ Issue Tracker.
Collaborate with teams and partners to quickly track and resolve issues
There is a myriad of issues that can hamper the optimal material flow. It is important that staff captures them as they occur, assign an initial root cause, and then have the issue routed and prioritized to ensure it is addressed.
Common material flow issues:
- BOM errors
- Improper container quantity, type, or weight
- Improper labeling
- Part in wrong storage position
- Inventory discrepancies
- Warehouse errors (repack/picking)
- Supplier issue (quality/packing)
Unified Issue Tracking and Prevention
Capture
Record the material flow issue details easily and effectively, wherever you are.
Collaborate
Automatically route and coordinate with partners for quick resolution.
Analyze
Record root cause and analyze for informed future issue prevention.
Features designed with you in mind.
StrataFlow’s Issue Tracker enables the operator or material coordinator to capture the incident quickly and easily. The automated workflow facilitates ensuring the issue is addressed and that the resolution is captured.
For each incident, you can capture the following details and more:
- Category
- Who submitted
- What material
- Where (department or workcenter)
- When did the issue occur
- Why it occurred; what was the root cause
- How it was resolved
Benefits of using StrataFlows
Visualize
Using the reports and dashboard, visualize trends, week-over-week and month-over-month to see where you are improving.
Root Cause Analysis
Systematically track the resolution of the cause applying root cause analysis for the most common causes using 5-Whys or Fishbone techniques.
Native Mobile App
StrataFlows’ workflow engine Enter issues via a mobile device from the plant floor.
Alerts
Get alerts on your mobile device or email when issues occur or are resolved.
Integration
Integration with other systems via an API supports automated tracking.
Export/Synchronize
Easily synchronize data into data analysis tools such as Microsoft PowerBI, Excel, or Tableau.
