Privacy Policy

Last updated: January 2024

This Privacy Policy describes how Stratawise, LLC ("StrataFlows," "we," "us," or "our") collects, uses, and shares information about you when you use our website and services.

Information We Collect

Device Information

We automatically collect certain information about your device when you visit our website, including your IP address, browser type, referring/exit pages, and browsing behavior. We collect this information using cookies and server log files. Cookies help us determine how and when pages are visited and by how many people. We do not use cookies to collect personally identifiable information without your explicit consent.

Order and Contact Information

When you request a demo, contact us, or make a purchase, we collect information such as your name, email address, phone number, company name, and mailing address. Payment information is handled by our third-party payment processors and is not stored by StrataFlows directly.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and fulfill demo requests
  • Provide and improve our software services
  • Send product updates and relevant communications (you may opt out at any time)
  • Analyze website usage to improve user experience
  • Comply with legal obligations

We do not share the contents of documents, to-do lists, or other data stored within your StrataFlows account with any third party.

Data Sharing

We may share aggregated, non-personally identifiable demographic information with business partners. We do not sell your personal information. We may share personal data with service providers who assist us in operating our platform, subject to confidentiality agreements.

Cookies

Our website uses cookies for functionality, analytics, and social media integration. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.

GDPR Compliance

StrataFlows is committed to compliance with the General Data Protection Regulation (GDPR) as both a trusted data controller and a trusted data processor. We apply the same privacy standards to all users regardless of location.

If you are located in the European Economic Area, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability

To exercise these rights, contact us via our support portal or at the address below.

Data Security

We implement industry-standard security measures to protect your information, including SSL encryption, role-based access controls, and regular security reviews. No method of transmission over the internet is 100% secure, but we take commercially reasonable steps to protect your data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Stratawise, LLC
PO BOX 487
Crystal River, FL 34423
info@strataflows.com